Baby Lock Love of Sewing Membership Level 1 (4-Year Service Plan with SEWED Classes)

The Baby Lock Love of Sewing Membership Level 1 is Baby Lock's four-year service, support and education plan for its top-tier machines: multi-needle embroidery machines, high-end sewing and embroidery combinations and longarm quilters. It pairs yearly maintenance and covered repairs from a Baby Lock-certified technician with unlimited SEWED online classes for the full term. Baby Lock describes it as an extension of the manufacturer's warranty, not an insurance plan.

What's included

• Yearly maintenance and support from a Baby Lock-certified technician.
• Repairs, parts and labor covered, with the exclusions Baby Lock lists below.
• Unlimited SEWED online classes for the length of your membership: more than 1,300 classes taught by Baby Lock Education experts, from machine setup to specialty features and projects.
• Coverage that stays with the machine. If you sell your machine, the remaining membership can transfer to the new owner through an authorized Baby Lock retailer.

Not covered: cosmetic damage, damage from abuse or accidents, bobbins, presser feet, needles, hoops and other consumables and accessories, damage from non-Baby Lock devices or software, and freight to Baby Lock. Baby Lock's Love of Sewing Membership Policies apply.

How service works when you buy online

Your yearly service and covered repairs are carried out by Imagine Sewing & Vacuum's Baby Lock-certified technicians. Membership service is shop service, so in-home visits aren't part of the plan. Contact us before you order and we'll confirm how yearly service and repairs work for a machine shipped to your home.

After you order, we register your machine's model and serial number with Baby Lock to activate the membership. Baby Lock's policy also directs authorized Baby Lock retailers to service a member's machine even when the membership came from a retailer in another region.

Why buy from Imagine Sewing & Vacuum

• Authorized Baby Lock dealer. Every membership is an official Baby Lock program, registered with Baby Lock.
• Sewing specialists since 1922. Our factory-trained technicians service Baby Lock machines, so we know what each model needs at its yearly service.
• Free shipping on orders over $299. This membership qualifies.

Which level is right for you?

Baby Lock assigns every machine model to one level, so your machine decides which membership you can buy.

• Level 1 (this plan, 4 years): top-tier machines such as the Venture 2, Altair 2, Reflection, Array and Aerial.
• Level 2 (4 years): machines such as the Vesta, Bloom, Chorus, Ballad and Anthem, and the Triumph and Splendor sergers.
• Level 3 (2 years): machines such as the Aurora, Soprano, Jazz II, Brilliant and Joy, and the Celebrate and Euphoria sergers.
• Classes only: the Love of Knowledge membership and the SEWED 60-Day Membership include online classes but no service plan.

Expert tip

"Book the yearly service even when your machine seems to run fine. Lint packs in around the hook and feed dogs without any warning, and the annual cleaning is where a technician catches it before it turns into skipped stitches or thread jams. Between visits, watch the SEWED class for your exact model so you know which cleaning steps are yours to do."

Greg, Owner, Imagine Sewing & Vacuum

Specifications

Frequently asked questions

Which machines need Level 1?

Baby Lock assigns each machine model to one level. Level 1 is for its top-tier machines, including the Venture 2, Altair 2 and Reflection. Send us your model and we'll confirm the level before you order.

Can I add a membership to a machine I already own?

Baby Lock's policy ties the membership to a new machine sale within the past year. Tell us your model and purchase date and we'll confirm whether your machine qualifies.

How do I watch the classes?

You redeem your SEWED access in your babylock.com account, then watch classes on any device with an internet connection for as long as your membership runs.