The Real Story Behind Husqvarna Viking Warranties
If you’ve invested in a Husqvarna Viking sewing machine, you expect it to last. But when something breaks, that warranty suddenly becomes your best friend or your most significant question mark. If you’re in Utah and trying to figure out what’s covered, how long it lasts, or where to go for repairs, you’re not alone. This guide breaks it all down in plain English so you know exactly how to protect your machine and your wallet.
What We’ll Cover
- How long the Husqvarna Viking warranty lasts
- What’s covered and what’s not
- How to make a warranty claim
- Where to get authorized repairs in Utah
- Common issues owners run into
- When a warranty won’t help and what to do next
Understanding the Husqvarna Viking Warranty
The Husqvarna Viking warranty protects your sewing machine from manufacturing defects and certain repair needs, but the details matter.

Here’s the breakdown most owners don’t know until it’s too late:
- 25 years on the sewing machine’s mechanical parts
- 5 years on electrical components
- 1 year on labor and adjustments
This means if your motor fails due to a defect within that window, you’re covered. However, if the issue comes from lack of maintenance or improper use, the warranty will not apply.
Pro tip: Keep your purchase receipt and warranty card in one place. Husqvarna Viking may require proof of purchase before honoring a repair.
What’s Covered and What’s Not
Here’s the thing: not everything that goes wrong with your machine is covered by warranty. Knowing the line between “defect” and “wear and tear” can save you frustration later.

Covered Under Warranty:
- Factory defects in workmanship or materials
- Faulty electrical parts
- Motor malfunctions caused by manufacturing issues
Not Covered:
- Damage from neglect, spills, or misuse
- Routine maintenance such as cleaning, oiling, and adjustments
- Wear-and-tear items like needles, belts, bulbs, and bobbin cases
- Issues caused by unauthorized service
If you’re unsure which side your problem falls on, bring it in for inspection. At Imagine Sewing and Vacuum, we offer free estimates to help you know where you stand before committing to a repair.
How to Make a Husqvarna Viking Warranty Claim
Filing a warranty claim is straightforward if you go through the right channels.

Here’s how to get started:
- Locate your receipt or proof of purchase.
- Write down the serial number from your machine.
- Bring your machine to an authorized Husqvarna Viking service center (like any Imagine Sewing and Vacuum location in Utah).
- Our certified techs will diagnose the issue, confirm warranty eligibility, and submit the claim on your behalf.
We handle the communication with Husqvarna Viking so you don’t have to. That’s part of why so many customers across South Jordan, Salt Lake City, Orem, and Layton trust us to handle their repairs.
If you want to learn your machine more deeply, consider our 2-hour one-on-one owner’s class to build confidence and keep it in top condition.
Common Warranty Questions (and Straight Answers)
Husqvarna Viking owners often face similar concerns. Let’s clear up a few of them.
1. What if my machine is out of warranty?
Even after the warranty expires, most issues can still be fixed affordably. At Imagine Sewing and Vacuum, we specialize in restoring older Husqvarna models to like-new condition. You’ll still get a free repair estimate, and we offer 50% off sewing machine service for new customers.
2. Can I get service if I didn’t buy from Imagine Sewing and Vacuum?
Yes. We’re an authorized Husqvarna Viking dealer and repair center, which means we’re approved to service any Husqvarna Viking machine, no matter where it was purchased. You’ll still get the same manufacturer-level service and access to genuine replacement parts.
3. What if I can’t bring my machine in person?
We understand not everyone can make it to one of our four Utah locations. In some cases, we can provide remote troubleshooting, helping you identify whether the problem is minor or needs hands-on repair. For larger repairs, we can guide you through safe shipping options so your machine arrives safely for service.
4. Will using non-Husqvarna parts void my warranty?
In most cases, yes. Using third-party or off-brand parts can void your warranty, especially if they cause damage. Stick with genuine Husqvarna accessories and parts to protect your coverage and keep your machine running smoothly.
5. How often should I service my machine to keep it running well?
For regular users, we recommend a tune-up every 12 to 18 months. This includes cleaning, lubricating, tension adjustment, and part inspection. Frequent use, heavy fabrics, or embroidery work may require more frequent service.
If you love quilting, check out the Husqvarna Platinum Q165 Moveable Quilter with Frame, a great example of a durable model that benefits from consistent upkeep.
6. What types of issues are not covered under warranty but can still be repaired?
Even outside warranty coverage, we handle:
- Bent or broken needles
- Thread tension problems
- Jammed bobbins
- Worn belts or gears
- Electrical failures
Our technicians can restore most machines quickly and affordably, often within a few days.
Real Expertise You Can Rely On
At Imagine Sewing and Vacuum, we’ve repaired thousands of sewing machines from major brands like Husqvarna Viking, Baby Lock, Pfaff, and Singer. Our team is trained and certified to perform authorized repairs that maintain your warranty.
When you bring your machine to us, you get:
- Certified Husqvarna Viking technicians
- Genuine manufacturer parts
- Authorized warranty processing
- Personalized customer support
Our customers love that we’re approachable, fast, and honest about what’s worth fixing and what’s not.
When the Warranty Ends: What to Do Next
When your Husqvarna Viking warranty expires, maintenance becomes your best protection. A well-cared-for machine can last decades.
Keep it in top shape by:
- Scheduling regular cleaning and oiling
- Using high-quality threads and needles
- Avoiding over-tightening tension
- Bringing it in for inspection when you notice unusual sounds or skipped stitches
You can also join our monthly sewing classes to improve your skills and learn how to handle routine maintenance on your own.
Ready for Expert Help?
If your Husqvarna Viking needs service or if you’re not sure whether an issue is covered, Imagine Sewing and Vacuum is here to help.
We offer:
- Free repair estimates
- Authorized Husqvarna Viking warranty service
- 50% off sewing service for new customers
- Four convenient locations across Utah
Ready to take the next step? Schedule a repair or visit your nearest Imagine Sewing and Vacuum location.
Related Reads:
- How Often Should You Service Your Sewing Machine
- Top 5 Signs Your Sewing Machine Needs Repair
- Husqvarna Viking vs. Baby Lock: Which One Fits Your Sewing Style
- Caring for Your Sewing Machine: 7 Maintenance Tips
Sew Confident, Sew Covered
Your Husqvarna Viking is built to last, and the warranty is designed to give you confidence in every stitch. Understanding your coverage, maintaining your machine, and choosing an authorized service partner keeps your investment protected for the long haul.
If you’re in Utah and want expert care for your sewing machine, Imagine Sewing and Vacuum has your back. Schedule your repair, get a free estimate, or stop by one of our stores today.